Your Privacy Matters

We collect information you provide directly to us, such as when you create an account, upload files, or contact us for support. This may include:

• Account information (name, email address, company details)
• Files and data you upload to our platform
• Payment information (processed securely through Stripe)
• Communication records when you contact our support team
• Usage data and analytics to improve our service

We use the information we collect to:

• Provide, maintain, and improve our data onboarding services
• Process and transform your data according to your specifications
• Process payments and manage your subscription
• Send you technical notices, updates, and support messages
• Respond to your comments and questions
• Monitor and analyze usage patterns to enhance our platform

We implement industry-standard security measures to protect your data:

• All data is encrypted in transit and at rest using AES-256 encryption
• Access to your data is restricted to authorized personnel only
• We regularly audit our security practices and infrastructure
• Data is stored in secure, SOC 2 compliant data centers
• We maintain comprehensive backup and disaster recovery procedures

We do not sell, trade, or otherwise transfer your personal information to third parties, except:

• With your explicit consent
• To trusted service providers who assist us in operating our platform (under strict confidentiality agreements)
• When required by law or to protect our rights and safety
• In connection with a business transfer or acquisition

You have the right to:

• Access, update, or delete your personal information
• Export your data in a portable format
• Opt out of marketing communications
• Request data processing restrictions
• Withdraw consent for data processing where applicable

To exercise these rights, please contact us at privacy@sortlight.com

We retain your data only as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete your personal data within 30 days, unless we are required to retain it for legal or regulatory purposes.

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

If you have any questions about this privacy policy or our data practices, please contact us at: