Terms of Service

Terms and Conditions

Last updated: September 21, 2025

1. Acceptance of Terms

By accessing or using Sortlight's data onboarding platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

2. Description of Service

Sortlight provides a data onboarding platform that enables users to:

  • Upload and process various data file formats (CSV, Excel, etc.)
  • Map and transform data according to their specifications
  • Export processed data in structured formats
  • Create and manage data processing blueprints
  • Integrate with third-party platforms and APIs

3. User Accounts and Registration

To use our Service, you must:

  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Be responsible for all activities under your account
  • Notify us immediately of any unauthorized use
  • Be at least 18 years old or have parental consent

4. Acceptable Use Policy

You agree not to use the Service to:

  • Upload or process illegal, harmful, or malicious content
  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights of others
  • Attempt to gain unauthorized access to our systems
  • Use the Service for any commercial purpose without authorization
  • Interfere with or disrupt the Service or servers
  • Upload data containing personal information without proper consent

5. Data and Content

Your Data: You retain ownership of all data you upload to our Service. We do not claim ownership of your content.

Data Processing: By using our Service, you grant us a limited license to process your data solely for the purpose of providing our services.

Data Security: We implement reasonable security measures to protect your data, but you acknowledge that no system is completely secure.

6. Payment Terms

Billing: Subscription fees are billed in advance on a monthly or annual basis.

Payment: All payments are processed securely through Stripe. You authorize us to charge your payment method for all applicable fees.

Refunds: Refunds are handled on a case-by-case basis. Contact our support team for refund requests.

Price Changes: We may modify our pricing with 30 days' notice to existing customers.

7. Intellectual Property

The Service and its original content, features, and functionality are owned by Virtual Studio LLC and are protected by international copyright, trademark, and other intellectual property laws.

You may not copy, modify, distribute, sell, or lease any part of our Service without our written permission.

8. Service Availability

We strive to maintain high service availability but do not guarantee uninterrupted access. We may temporarily suspend the Service for maintenance, updates, or other operational reasons.

We are not liable for any downtime, data loss, or service interruptions.

9. Limitation of Liability

To the maximum extent permitted by law, Sortlight shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.

Our total liability to you for any claims arising from these Terms or the Service shall not exceed the amount you paid us in the 12 months preceding the claim.

10. Termination

Either party may terminate these Terms at any time. Upon termination:

  • Your right to use the Service will cease immediately
  • We may delete your account and data after a reasonable period
  • You remain liable for any outstanding payments
  • Certain provisions of these Terms will survive termination

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

Any disputes arising from these Terms or the Service shall be resolved in the courts of San Francisco, California.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through the Service. Your continued use of the Service after changes constitutes acceptance of the new Terms.

13. Contact Information

If you have any questions about these Terms, please contact us at:

Email: legal@sortlight.com

Address: Virtual Studio LLC, 6464 Savoy Dr Ste 875, Houston, TX 77036